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Services

Each distinctive market research methodology we offer is aimed at delivering objective results that have a tangible impact on your interface, communication or product development goals. Almost all of the qualitative services we offer can be conducted online and will deliver actionable results.

Our Core Services

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Usability Testing

Ideal when you’re looking to gather one-on-one qualitative feedback from your customers about website navigation, medical device functionality, mobile app content, and the value proposition of any product or software interface.

Ethnographic Research

When you need in situation research from your target audience while they’re in their home, at work, or shopping to learn more about current habits, enviroment, and product usage.

Competitive Analysis

Get an objective perspective on your competitors as we examine the marketplace for key metrics, aggregate secondary research and conduct primary customer interviews.

Focus Groups

In person or online groups of 3-10 people in a collective setting is a great way to brainstorm new ideas, explore creative concepts, or learn more about the perceptions of your brand.

Heuristic Evaluations

Perfect when you need fast UX analysis on a tight budget. Our team can evaluate your website, mobile app, software interface, or product.

Ancillary Services

Need to develop an online survey, run a diary study, setup asynchronous research, or manage a card sort? We can help and have used multiple tools like Qualtrics, Optimal Workshop, and itracks to uncover great findings.

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